Frequently Asked Questions

NEMT stands for Non-Emergency Medical Transportation. As an NEMT provider we offer transportation services for individuals who require assistance getting to and from medical appointments, dialysis, physical therapy, or other non-emergency healthcare services. Our service ensures that individuals with mobility challenges or disabilities can access the care they need.

Eligibility for our NEMT services is typically determined by the individual's healthcare provider or insurance company. Generally, individuals who are unable to transport themselves due to medical conditions, disabilities, or lack of suitable transportation options may qualify for NEMT services. It's essential to check with your healthcare provider or insurance plan to confirm your eligibility.

You can contact us directly or coordinate through your healthcare provider or insurance company. Be prepared to provide your name, contact information, medical appointment details, and any special requirements you may have.

In many cases, NEMT services are covered by Medicaid and some private health insurance plans. However, coverage and eligibility can vary, so it's essential to check with your insurance provider or Medicaid to confirm your coverage and any co-pays that may apply.

We have a fleet of vehicles to accommodate individuals with various mobility needs. These vehicles may include sedans and other types of vehicles designed for passenger comfort and safety.

It's advisable to schedule your ride as far in advance as possible, especially if you have a recurring medical appointment or treatment schedule. Typically, a few days' notice is sufficient, but it's best to contact us or coordinate with your healthcare provider's office to determine the recommended lead time for scheduling your rides. This helps ensure timely transportation and avoids any scheduling conflicts.