Effective Date: 7/11/2025
Health Is Wealth is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information across our website, phone services, and through third-party providers such as Med Answering Service (MAS).

1. Information We Collect

We may collect personal information when you:

Visit our website
Call Health Is Wealth at 888-447-4331
Contact our partners, including Med Answering Service (MAS)
Schedule or confirm transportation services
Submit forms or communicate with our support team

Information we collect may include:

Name
Phone number
Email address
Address
Ride/service details
Communication preferences

2. How We Use Your Information

We use your information to:

Schedule and manage ride or transportation services
Send ride confirmations, driver arrival alerts, and delay notifications
Provide customer support and service updates
Improve our services and user experience

3. Text Message (SMS) Communications

By using our website, calling Health Is Wealth at 888-447-4331, or contacting Med Answering Service (MAS) and providing your phone number, you consent to receive non-marketing text messages regarding your ride, scheduling, or service details.

These texts may include:

Ride confirmations
Arrival or delay notifications
Cancellation or rescheduling updates
Customer service follow-up

Message and data rates may apply. Message frequency varies by user and service activity.

We do not send marketing or promotional texts without your express written consent.

4. Opting Out of SMS

You may opt out of receiving text messages at any time by replying STOP to any message.
You may also contact us directly to opt out:

Phone: 888-447-4331
Email: healthiswealthnemt@gmail.com

Once you opt out, you will no longer receive SMS communications unless you opt in again.

5. How We Protect Your Information

We take reasonable administrative, technical, and physical precautions to protect your personal data from unauthorized access, misuse, or disclosure. Your information is only accessed by staff or third-party vendors who need it to provide services.

6. Third-Party Services

We may work with trusted third-party partners such as Med Answering Service (MAS) to support our operations. These partners are required to keep your information secure and confidential, and to use it only to provide contracted services on our behalf.

7. Cookies and Website Analytics

Our website may use cookies and tracking technologies to improve your browsing experience and understand user activity. You can modify your browser settings to manage or disable cookies at any time.

8. Children’s Privacy

Our services are not intended for use by children under 13. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without proper consent, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review the policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Health Is Wealth
888-447-4331
Healthiswealthnext@gmail.com
1200 Scottsville Rd. Ste 150-D Rochester, NY 14624